We propose the industry inform clients of their exact policy regarding vacant home insurance at the time of the initial sale. In many instances, the policy document may not even address the terms and conditions regarding vacant home insurance but long term customers will be promptly cancelled if a house becomes empty or a town home becomes unoccupied for just 60 days.
Because of this "don't ask don't tell" policy as we see it in the industry, we estimate there may be over 10,000 homes across the United States that are either not covered at all, or not covered in full because of a vacancy situation and the customer does not know they are at risk.